Your system will be accessed remotely and oftentimes repaired without a service call.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
24/7 Support Coverage
We’re available to communicate with you in whichever manner best fits your lifestyle.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.
What We Can Monitor
- Whether most of your network-connected devices are up and running.
- The health of many connected AV devices and light switches (availability may vary depending on the manufacturer).
- Internet up/down state and average upload/download speeds.
What We Can’t Monitor
- Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
- Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
- Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.