Peace of Mind For Your Home Technology

Support You Can Count On
Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these interruptions in service. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Remote Monitoring Benefits

Remote Repair
Your system will be accessed remotely and oftentimes repaired without a service call.

App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

24/7 Support Coverage
We’re available to communicate with you in whichever manner best fits your lifestyle.

Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, you’ll receive a preferred rate.

What We Can Monitor

  • Whether most of your network-connected devices are up and running.
  • The health of many connected AV devices and light switches (availability may vary depending on the manufacturer).
  • Internet up/down state and average upload/download speeds.

What We Can’t Monitor

  • Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
  • Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
  • Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

READY FOR SERVICE?

Contact us today!